How inquiry information is handled.
This notice explains what contact information may be received through the inquiry process and how it is used in a limited, practical way.
What information may be collected
When you send an inquiry, the information you provide may include your name, email address, the guide you are interested in, and any message you choose to share.
Why it is used
Inquiry information is used only to respond to your request, explain the relevant guide, answer questions, and continue the request-first access process.
How it is handled
Information is handled with care and used only as reasonably necessary for communication related to your inquiry. It is not requested for unrelated marketing activity.
Sharing of information
Personal contact details are not intentionally shared except where limited operational handling is necessary to respond to your request and provide guide access.
Retention
Inquiry details may be retained only for as long as reasonably needed to manage communication, answer follow-up messages, and maintain a clear record of the request.
Your choice
You may decide what details to include in your message. Please avoid sending sensitive medical information through the inquiry form.